Privacy Policy

Effective Date: 5-28-2025

At PowaHour, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.powahour.com] or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and company details when you fill out contact forms or request a service.

  • Technical Data: IP address, browser type, referring/exit pages, and usage data collected automatically through cookies and analytics tools.

  • Communication Data: Records of your interactions with us, including support requests and chat inquiries.

2. How We Use Your Information

We use your data to:

  • Respond to inquiries and provide customer support

  • Deliver the services you requested

  • Improve our website and user experience

  • Send occasional updates, promotions, or service-related notices (you can opt out)

  • Ensure security and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal data. We may share your data with:

  • Service Providers (e.g., hosting, analytics, marketing tools)

  • Legal Authorities if required to comply with the law

  • Third Parties involved in business operations or service delivery, under confidentiality agreements

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

  • Analyze website traffic and usage

  • Store user preferences

  • Improve performance and security

You can control or disable cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no online transmission is 100% secure.

6. Your Rights (GDPR & UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at info@powahour.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting personal information.

8. Changes to This Policy

We may update this policy occasionally. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

PowaHour LTD
Longships Way, Reading, United Kingdom, RG2 0FZ
📧 Email: info@powahour.com
📞 Phone: +44 7720 605652